Warrington Chimney and fireplace privacy policy

Effective Date: 2/4/2025

Warrington Chimney and Fireplace ("we," "us," "our") respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data in compliance with 10DLC requirements.

Information We Collect We may collect the following types of personal information when you engage with us:

Name, address, email, and mobile phone number (collected via our website contact form, service agreements, or other means when you sign up for SMS updates)
Information related to chimney or fireplace services (e.g., service history, requests, preferences)
Payment details, if applicable
Communications and interactions with our business, including SMS and email correspondence

How We Use Your Information Your information is collected and used solely to:

Provide chimney and fireplace services
Respond to inquiries and communicate with you
Maintain accurate service records
Process payments and issue receipts
Improve our customer service and offerings
Send service updates, appointment reminders, and promotional messages (with your consent)

SMS and 10DLC Compliance In compliance with 10DLC regulations, we ensure that:

SMS communications are sent only with your explicit consent.
Opt-in is required before receiving promotional or service-related messages.
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
You can opt out of SMS communications at any time by replying "STOP" or "UNSUBSCRIBE" to our messages. After unsubscribing, you will receive a final SMS to confirm removal from our list within 24 hours.
You can send "HELP" for additional assistance and receive a text with our contact information and website details.

No Third-Party Sharing Your privacy is important to us. We do not sell, rent, or share your personal information with third parties for marketing purposes. Warrington Chimney and Fireplace will not sell, rent, or share collected mobile numbers.

Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Your Rights You have the right to:

Access and review your personal information
Request corrections to inaccurate or outdated information
Request deletion of your data, except where retention is required by law
Opt out of SMS communications at any time by replying "STOP."

To exercise these rights, please contact us using the details below.

Updates to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be communicated through our website or direct communication. Your continued interaction with us after updates indicates acceptance of the revised policy.

For more details on our Privacy Policy, please visit our website: [Insert Privacy Policy Link Here]

Warrington Chimney and Fireplace 702 E Pennsylvania Blvd, Feasterville-Trevose, PA 19053 (215) 385-3214 info@warringtonfireplace.com